FAQs

Frequently Asked Questions

1. What products does budi offer?

budi specializes in high-quality mobile accessories including charging cables, power banks, wireless chargers, phone mounts, and more. Our products are designed to combine durability, functionality, and modern design.


2. Where do you ship from?

We ship our products directly from our distribution centers, ensuring fast and reliable delivery depending on your location.


3. How long does shipping take?

Shipping typically takes between 2-7 business days, depending on your location and local carrier operations. You’ll receive a tracking number as soon as your order is shipped.


4. Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping times and fees may vary based on your region.


5. How can I track my order?

Once your order has been processed and shipped, you’ll receive a confirmation email with your tracking number and a link to track your package.


6. What if my order arrives damaged or is incorrect?

If your item arrives damaged or you receive the wrong product, please contact our support team within 48 hours of delivery. We’ll gladly replace or refund your purchase.


7. Can I cancel or change my order after placing it?

We begin processing orders immediately to ensure fast delivery. If you need to cancel or modify your order, please contact us as soon as possible. We’ll do our best to accommodate your request if the order hasn’t already shipped.


8. Do your products come with a warranty?

Yes, all of budi accessories come with a 1-year warranty covering manufacturer defects. For more details, visit our Warranty Policy page.


9. How can I contact customer support?

You can reach us via our Contact Us page or email us directly at support@budi-tech.com. Our team typically responds within 24 hours during business days.


10. Do you offer discounts or promotions?

Yes! We frequently run special promotions. Be sure to subscribe to our newsletter and follow us on social media to stay updated on our latest deals.