At Budi, we believe that great products should arrive with care and consistency—just like the way we built our brand. Born from the idea that the everyday should feel elevated, Budi started with one simple mission: to turn ordinary ice into something extraordinary. Now, with our Frost Crusher in the hands of customers around the world, we’re committed to delivering a smooth experience from checkout to doorstep.

Processing Time

We work fast—so you can chill faster. Orders are typically processed within 1–3 business days. Once your order is confirmed, we carefully prepare and package your Frost Crusher to ensure it arrives in top condition.

Shipping Timeframes

We deliver worldwide! Shipping times may vary based on your location:

• United Kingdom: 5–8 business days
• Europe: 5–10 business days
• USA & Canada: 7–14 business days
• Australia & New Zealand: 7–14 business days
• Other Countries: 10–20 business days

Keep in mind that delivery may take a bit longer during peak seasons or due to customs delays. But rest assured—your order is on its way.

Shipping Costs

Good news: Shipping is FREE on all orders, no matter where you are.

We believe in keeping things simple and transparent. No hidden fees, just one all-in price for your perfect ice companion.

Order Tracking

Once your order ships, you’ll receive a confirmation email with your tracking number so you can follow its journey straight to your door.

Didn’t receive a tracking link? No worries—just reach out to us at support@shopbudi.com and we’ll help you out.

Customs, Duties & Taxes

Depending on your country, customs or import duties may apply. These charges are not included in your purchase and are the buyer’s responsibility.

Missing or Damaged Orders

If your order arrives damaged, is delayed beyond normal timelines, or gets lost in transit, please contact us immediately. Our team will work with you to resolve the issue and ensure you receive your product.

At Budi, we’re more than just a product—we’re part of your daily ritual. That’s why we take shipping seriously. From our hands to yours, we’re here to deliver quality, reliability, and the perfect chill